Voice issue reporting for restaurant operations
Staff describe the problem out loud. Support receives a prioritised, fully documented task.
No forms, no screenshots, no guesswork. One recording captures the issue, its context and its urgency — then routes it to the people who can fix it.
How it works
Step 1
Speak the problem
Staff record up to three minutes on the device they already use, with restaurant, app and screen captured automatically.
Step 2
AI does the paperwork
The note is transcribed in the reporter's language, then summarised, categorised and prioritised with a stated rationale.
Step 3
Support gets a real task
Every report becomes a tracked task with audio, transcript, full audit history and a ServiceNow incident.
Step 4
The right people hear about it
Email and WhatsApp recipients are resolved per restaurant and application, with critical alerts that always go out.
What's inside
Speak, don't type
Staff record the issue by voice on the device they already use — no forms to fill during a busy shift.
AI-written tickets
Every recording becomes a transcribed, summarised and categorised task with a stated priority.
Full audit history
Audio, transcript, edits and status changes are tracked end to end for every reported issue.
Routed to the right people
Email and WhatsApp recipients resolve per restaurant and application, so alerts land with owners.
Who it's for
Built for restaurant groups and operations teams that need issues from the floor to reach support fast — with context intact and nothing lost in translation.
Talk to us about ResolveNow